Contact
We are here for you
Do you have questions about our products, your order, or need discreet advice? Our customer service team is happy to help – confidentially, professionally, and without detours.
Email us anytime at: ethanz@silikonlust.de
We usually respond within 24 hours on business days (Monday–Friday).
Data Protection & Discretion
All inquiries are treated with strict confidentiality. Your personal data will only be used to process your inquiry and will not be passed on to third parties – in accordance with our Privacy Policy and the GDPR.
Common Concerns
- Order Status & Shipping: Please have your order number ready.
- Product Advice: We will discreetly help you choose the right product.
- Returns & Complaints: Information on our return process is available upon request.